Privacy Policy

This document sets forth the Online Privacy Policy (the "Privacy Policy") of Dorel Juvenile Group dba Cosco Home & Office Products (“Dorel”) for this website, www.coscoproducts.com (the "Site"). If you have objections to the Privacy Policy, you should not access or use this Site. This Privacy Policy does not govern privacy practices associated with offline activities or the collection of information other than through the Site.

Changes in Privacy Policy
All "personal information" ("personal information" is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. Dorel reserves the right to change the Privacy Policy from time to time at its sole discretion, and will provide notice of material changes on the home page of the Site. If, as the result of such changes, you want to alter the ways in which Dorel is allowed to use your personal information, you can do so by following the procedure described below in the section titled "Updating Personal Information and Privacy Preferences." You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy by your continued use of the Site after such notice has been posted for thirty (30) days with the following exception: If at the time you provide personal information to Dorel, you are given the opportunity (as you currently are) to limit how such information will be used to communicate with you, either by Dorel or by third parties, Dorel will not change your preference in this regard without your consent. Please note that if Dorel sells assets (or the assets of a division or subsidiary) to another entity, or Dorel (or a division or subsidiary) is acquired by, or merged with, another entity, Dorel may provide to such entity customer and personal information that is related to that part of our business that was sold to or merged with the other entity without your consent.
 
Entities Collecting Personal Information
Personal information on this Site is collected by:

Dorel Juvenile Group
Consumer Relations Department
P.O. Box 2609, Columbus, IN 47202-2609
The Site contains links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will not be governed by this Privacy Policy but by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information.

Collection of personal information
As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as subscribing to the collaboration services offered on the Site, requesting information, entering contests or utilizing online software applications, Dorel may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Dorel may ask that you provide us personal information, such as your first and last name, mailing address (including ZIP code), email address, employer, job title and department, telephone and facsimile numbers, and other personal information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
When you use the Site, Dorel or third parties authorized by Dorel may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol ("IP") address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. Dorel also uses such environmental variables to measure traffic patterns on the Site. Without expressly informing you, we do not match such information with any of your personal information.
When you submit personal information to Dorel through this Site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which Dorel and its affiliates and subsidiaries maintain offices, including, without limitation, the United States of America. You also acknowledge that in certain countries or with respect to certain activities, authorized vendors of Dorel may undertake the collection, transferring, storage, and processing of your information. Such vendors are bound by contract not to use your personal information for their own purposes or provide it to any third parties. One instance where this could occur is in conjunction with framed pages in which the URL for the pages is not visible and the pages are being hosted by a vendor of Dorel.
Dorel has established relationships with various service providers whose services are available to you from this Site or from websites that are linked to this Site. Typically, these providers offer services that Dorel customers might find useful, such as those that can be used in conjunction with Dorel services and products. In order to use those services, you may be required to provide personal information to the providers. Unless expressly stated to the contrary, personal information that you provide while you are visiting a provider's website will not be subject to this Privacy Policy but to the privacy policy posted on such site. However, personal information that you provide while on this Site in conjunction with a provider's service will be subject to this Privacy Policy. You should be aware that our agreements with these service providers often provide that they will share with Dorel personal information collected from you. In such instances, Dorel may use this information in a manner consistent with this Privacy Policy.

Policies For Children
Dorel does not knowingly collect or use any personal information from users under 13 years of age. No information should be submitted to the Site by guests under 13 years of age, and guests under 13 years old are not permitted to provide Registration Information or to register for contests, newsletters, clubs or activities.

Use of Personal Information
Dorel collects your information in order to record and support your participation in the activities you select. If you subscribe to a service or register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. As another example, if you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. Your personal information is also used to keep you informed about product upgrades, special offers, and other products and services of Dorel and selected third parties if you have so opted to receive such communications.
Dorel may collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. Dorel may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

Choices Regarding Personal Information
Dorel recognizes and appreciates the importance of responsible use of personal information collected on this Site. Without your consent, Dorel will not communicate any information to you regarding products, services, and special offers available from Dorel, although we may find it necessary to communicate with you regarding your use of the services on this Site. Except in the particular circumstances described in this Privacy Policy, Dorel will also not provide your name to other companies or organizations without your consent. There are other instances in which Dorel may divulge your personal information. Dorel may provide your personal information if necessary, in Dorel's good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order or to protect the rights of Dorel or others. Dorel may also provide your personal information to third party shipping agents or financial institutions (such as credit card companies) if necessary to order, pay for or ship products or services that you have ordered.

Protection of Personal Information
The personal information that you provide in connection with registering yourself as a user of Dorel products or services or registering a Dorel product is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID selected by you. We recommend that you do not divulge your password to anyone. In addition, your Registration Information resides on a secure server that only selected Dorel personnel and contractors have access to via password.
Personal information that you provide that does not constitute Registration Information also resides on a secure server and is only accessible to selected Dorel personnel and contractors via password. Since this information is not accessible by you, you will not be asked to select a password in order to view or modify such information.

Use of Cookies
When you visit this Site, you can browse the Site and access important information without revealing your identity. In order to improve our Site, we use "cookies" to track your visit. A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card, and enables Dorel to record your passwords and preferences. It cannot be executed as code or deliver viruses.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. (For some web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)
While Dorel uses cookies to track your visit to samsonitefurniture.com, and our web servers automatically log the IP/Internet address of your computer, Dorel does not generally use this information to identify you personally. However, if you expressly provide consent for the Site to "remember" the unique identifier that you select when you register for various activities on the site, that unique identifier will be stored on a cookie on your computer, linked to your registration information, and your navigation path around the site will be tracked. We associate this data to understand how our site and services are being used so we can understand our customers and offer appropriate products and services.

Updating Personal Information and Privacy Preferences
You have the right to access and correct your personal information and privacy preferences at any time. With respect to Registration Information, this may be accomplished by linking to your account at Edit Your Account, where you can view and make changes to your personal information. You may also access and correct your personal information and privacy preferences (such as whether you wish to receive promotional communications from Dorel or third parties) by calling 1-800-544-1108 (7 a.m. to 6 p.m. EST Monday through Thursday, and 7 a.m. to 4:30 p.m. EST on Fridays), faxing 1-800-207-8182, or writing to Dorel Juvenile Group, Consumer Relations Department, P.O. Box 2609, Columbus, IN 47202-2609.
Please include your name, address, and/or email address when you contact us. Although no specific form is required to notify Dorel of changes to your address or privacy preferences, you may download a Change of Address form by clicking on Change of Address form.
Personal information submitted through this Site that is not Registration Information is not accessible online. To access and/or correct such information, you may write Dorel at:
Dorel Juvenile Group
Consumer Relations Department
P.O. Box 2609, Columbus, IN 47202-2609
Fax 1-800-207-8182
Or call 1-800-544-1108 (7 a.m. to 6 p.m. EST Monday through Thursday, and 7 a.m. to 4:30 p.m. EST on Fridays).
In your correspondence, please indicate with as much detail as possible the location on this Site where you provided your personal information.

Privacy-Related Inquiries and Complaints
Dorel takes its users' privacy concerns seriously. If you believe that Dorel has not complied with this Online Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to the Dorel Privacy Officer at the address indicated above.
In your letter, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the Dorel Online Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly. Please note that if you provide Dorel with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), Dorel cannot guarantee that your most recent privacy preference will be honored. Also, please note that Dorel is not responsible for the content or privacy practices of non-Dorel websites to which this Site or any other Dorel website may link. You should review the privacy policy of such sites before using the sites.

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